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Telephones/Telecommunications
 

Telephones/Telecommunication

The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

 

House phones

 Used for in-house, local and toll-free calls only.  Price is $25.00+ tax per day.

 

DID Lines

The installation fee is $100.00 plus tax plus price of all calls.  DID lines can be used for Long Distance, minimal PC and fax can work as well.

 

For additional rates and services please contact American AVC at (414) 390-1818.

 

 

Guest Room Calls

Type of Call  

Instructions  

Rates

Direct Dial-Bill to Room

9+1+Number

$0.95+$0.10 per minute after 30 minutes

EMERGENCY           

Dial 911

No Charge

Room to Room

Floors 5-9

Dial 7+Room Number

 

Floors 10-24

Dial Room Number

No Charge

Local  

9+1+Number

$0.95+$0.10 per minute after 30 minutes

800/888/8xx toll free

9+1+Number 

Toll Free 1st 60 minutes $.10 per minute thereafter

Long Distance

9+1+Number 

AT&T Operator assisted rate, plus 40% surcharge

International   

9+011+CC+CC+Number

AT&T Operator assisted rate, plus 40% surcharge

 

Local, Long Distance and International Calls will be billed to your account only when the call is answered.

 

Applicable Taxes will be added = Rates subject to change.

You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call.  Hilton subscribes to AT&T Long Distance and Operator Services. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier.   Direct Complaints to:

 

Federal Communications Commission, FCC Enforcement Division;

CCB Room 6202; Washington, DC 20554.

State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY  12223, 800-342-3377

 

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

 

To hear messages, if the red light is flashing on your guest room telephone:

1.    Lift the receiver

2.    Press MESSAGE key.

3.    Follow recorded instructions.

 

Should you require assistance while using Voice Mail, simply press the “*” key at any time.

 

Integrated Services Digital Network (ISDN)/T1 Speeds

128kb lines for Internet access           Complimentary

Higher speed ISDN lines available     Contact American AVC

 

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

 

To hear messages, if the red light is flashing on your guest room telephone:

1.    Lift the receiver

2.    Press MESSAGE key.

3.    Follow recorded instructions.

 

Should you require assistance while using Voice Mail, simply press the “*” key at any time.

 

Integrated Services Digital Network (ISDN)/T1 Speeds

128kb lines for Internet access           Complimentary

Higher speed ISDN lines available     Contact American AVC


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Hilton Milwaukee City Center | 509 W. Wisconsin Avenue, Milwaukee, Wisconsin 53203